An envelope is a signature request containing the documents, recipients, and signing instructions required to collect electronic signatures.
Each envelope represents one signing transaction, regardless of how many documents or recipients it contains.
What Does an Envelope Contain?
An envelope can include:
- Documents: One or more files that require electronic signatures.
- Recipients: One or more people who need to sign or review the documents.
- Signature Fields: Fields assigned to recipients for electronic signing.
- Additional Fields: Other information recipients need to provide.
- Signing Instructions: The order and stages in which recipients complete their actions.
- Signing Activity: A record of key events throughout the signing process.
For example, an envelope could contain three documents requiring signatures from five recipients. This would count as one envelope, not three documents or five signatures.
How Are Envelopes Counted?
Each envelope counts once against your available envelope allowance, regardless of:
- The number of documents it contains.
- The number of recipients.
- Whether the envelope is completed.
- Whether a recipient declines the request.
- Whether the sender cancels the request.
- Cancelling or declining an envelope does not reverse its usage.
Essentially, once you send an envelope, you have consumed it. This will be reflected in your allowance.
Understanding Envelope Statuses
You can monitor your envelopes and their progress through the Encodian Sign dashboard.
| Status | Description |
|---|---|
| Created | The envelope has been created but not yet sent. |
| In Progress | The envelope has been sent and is awaiting recipient actions. |
| Completed | All required signing actions have been completed. |
| Declined | Recipients have declined the signature request. |
| Expired | The envelope has reached its expiration date before completion. |
| Cancelled | The sender has cancelled the request. |
How many Envelopes are included in my Subscription?
Encodian Sign offers two subscription options:
Monthly |
Annual |
|---|---|
Starting from 100 envelopes a month |
Starting from 1,200 envelopes a year |
Choose how many envelopes you need each month in increments of 100 |
Choose how many envelopes you need each year in increments of 100 |
Envelopes reset each month |
Envelopes reset each year |
Envelopes do not carry forward into the next month |
Envelopes do not carry forward into the next year |
If you use all your included plan envelopes, additional envelopes are available for purchase via the dashboard.
How do I check Envelope usage?
Sign in to your Encodian Sign dashboard.
- Navigate to the Dashboard.
- Locate the Subscription section.
- Review your included and additional envelope usage.
You can also view individual signature requests through Envelopes in the left-hand navigation.
0 Comments