0

Booksmarks set with PDF - Merge Files

We are using the PDF - Merge Files conenctor to merge PDF files and set bookmarks automatically. On the surface everything looked fine, i.e. booksmarks were displayed with the correct text when we opened the merged pdf file in a PDF Reader like Acrobat or via SharePoint. However when we opened the file with a PDF web viewer (in our case Edge), the bookmarks were displayed in a cryptic way.

In PDF Reader:

In PDF Web viewer:

 

I also tried not to set bookmarks directy with PDF - Merge Files but with PDF - Generate Bookmarks but the result remained unchanged. I also tried PDF- Flatten or PDF - Linearize before Generate Bookmarks, but it didnt help as well.

6 comments

  • Avatar
    Kayleigh Botfield Official comment

    Hello,

    Thank you for flagging this - We are currently reviewing this and will share an update on our findings.

  • 0
    Avatar
    S Lipot

    Adding: We do not set the name of bookmarks dynamically, but fixed. We use PDF/A conform with PDF_A_2A  I tried PDF_A_2B as well)

  • 0
    Avatar
    S Lipot

    Kayleigh Botfield Could you find anyhting so far?

  • 0
    Avatar
    Kayleigh Botfield

    S Lipot - Following review on this, it is now with our Development Team. Any further updates on this, I will let you know.

  • 0
    Avatar
    S Lipot

    Kayleigh Botfield Any news when this issue might be resolved? Thanks!

  • 0
    Avatar
    Kayleigh Botfield

    S Lipot - This remains under review with our development team. Please note that any fix or changes, if implemented, would not be applied immediately and would instead be included in one of our future releases.


Please sign in to leave a comment.