Managing your Sign Subscription

The Sign subscription is managed on the 'Billing and Subscription' page. Depending on how you pay the screen is slightly different. 

Credit Card Subscribers

The top of screen shows your monthly allowance and your renewal date. 
When the Cancel Subscription link is clicked, the cancellation takes effect at the end of the billing cycle. If you intend to cancel; this must be pressed before the end of the billing cycle or you will be charged for another billing period. 

The next area shows how many envelopes you have used this month and whether you have purchased any additional envelopes. 

Here you can upgrade (or downgrade) your subscription as well as purchase additional envelopes. 

At the bottom of the page invoices can be viewed and downloaded. 

Invoice Subscribers

Your current subscription details are shown at the top of the screen, advising you how you pay, how many envelopes per year and when the renewal date is.

The next section advises how many envelopes you have used and whether you have purchased any additional envelopes.

The subsequent section enables you to request quotations for upgrading your subscription and purchasing additional envelopes.

Please note: an invoice subscription autocancels on billing date if we have not received a purchase order to renew. 

Trial

For trial users accessing this page will display purchase options. 

Selecting either the credit card or purchase order option will take you through to the relevant page to make the purchase. 

For credit card users the process will be instant for PO users a quote request is sent to our sales team.